Select other FAQs Here
How to Purchase/Shipping FAQ
What form of payment do you accept?
How do I purchase?
What if I want to order more than one necklace?
I purchased a necklace but you still show it on your web site.
What if the necklace is unavailable?
Why are some necklaces/beads unavailable?
How will my purchase be shipped?

What form of payment do you accept?   to top of page

We accept payment only through Pay Pal (insert link to Pay Pal site), certified cashierís checks and money orders at this time. It takes only a few minutes to open an account with Pay Pal on their secure site. You need to have a credit card or a bank account to open an account.  Then you can pay as quickly and easily as paying with a credit card. Check it out. It is used widely on eBay and other auction sites as well as other merchant sites.  Just click the PayPal logo below and get started now. Make payments with PayPal - it's fast, free and secure!

How do I purchase?   to top of page

Click on the Email Purchase link. An email box will pop up with a description of the necklace you want to buy. Please fill in your name and address along with your intended form of payment (Pay Pal, money order or certified cashierís check) and email to us.  If you intend to pay by PayPal, and you need to signup, click the PayPal button instead and you will be directed to the PayPal site to sign up and make your purchase.

When we receive your email stating the necklace to be purchased and how you are to pay, we will email you confirming receipt of that email, letting you know if the necklace is still available. We will also include information that you will need for payment. You will email back confirming the transaction.  We will wait for confirmation of your Pay Pal payment or receipt of your certified cashierís check or money order before shipping. Pay Pal payments will allow for quicker shipping. We need to receive payment within 2 weeks of your email or the necklace will be available for sale again.

What if I want to order more than one necklace?   to top of page

If you want to buy 2 or more necklaces, you will have to do each transaction separately.  We apologize for this but we will be changing this procedure in the future when we have the shopping cart in place. Let us know on the emails if you are making multiple orders so we may better organize your order and payment.

I purchased a necklace but you still show it on the web site.   to top of page

Many times, if the necklace is available as a limited edition, we will continue to show it on the web site. Even with one-of-a-kind, we may still continue to show it if it can be made with another combination of beads.

What if the necklace is unavailable?   to top of page

If that particular necklace is unavailable because of any of the reasons below or otherwise, we may suggest some other bead combinations for your consideration. If acceptable, the necklace will need to be made which may delay the shipping process. This information will be discussed through email, if appropriate.

Why are some necklaces/beads unavailable?   to top of page

Our necklaces are designed and made individually as one-of-a-kind or limited editions. Some of the beads that we use are also difficult to obtain. For this reason, it is not possible for us to maintain an inventory of a specific design.

With that said, certain hematite beads are hard to get or may be out of stock. We try to keep our own stock but it isnít always possible to have everything on hand. Other non-hematite beads may be bought through auction in small quantities, or as one-of-a-kind or vintage beads. One-of-a-kind beads may include handmade beads or those beads we have only purchased one of and cannot find again. Vintage beads are those that are no longer produced in that particular shape or size or color, etc. and we may have only limited quantities on hand.

How will my purchase be shipped?   to top of page

At this time we are shipping only through the USPS (United States Postal Service) first class mail. For now a set shipping/handling charge per necklace is accessed of $2.00 per necklace. We will send an email to confirm shipping date. Please allow 7 to 10 working days for first class mail to your area. Please be surprised and elated if it gets there sooner as the post office constantly surprises me!

What if I want to purchase other items on the website and pay for them altogether?  to top of page

Until we have a shopping cart available, you will need to purchase each item through separate emails and separate payment.  We apologize and appreciate your patience as we are working to change it.

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